In today's technology-driven world, people may order, buy, and utilize any goods from anywhere in the world. This subtle shift occurred in the modern business world as a result of efficient entrepreneurs' innovative thinking in understanding the minds of customers in a new way. It is now possible to run a business without a physical location and still generate millions of dollars in revenue. The Internet plays a significant part in this. It is the technology venture that has revolutionized the traditional company model, not only the buying and selling of products and the transfer of money via the internet. This e-commerce success has been triggered by the phrase “Order Now.”
When you start tracking your purchases and arrival, logistics enter the picture. It's a vital aspect of the expansion of the e-commerce business, and it's critical to customer service and satisfaction. The purpose of this article is to investigate the function of logistics in the e-commerce sector.
In recent studies, it is found that even if you have the best products and an attractive website, you cannot optimize your customer experience to its best if you don't give them a proper delivery experience.